Making a Complaint

I want to make a complaint about an IDMA member, how do I do this?

If an organisation is a member of the IDMA you can report them to the IDMA. The IDMA is committed to stamping out bad practice within the industry and takes complaints against its members extremely seriously. Members not complying with the Code could ultimately be ejected from the IDMA, although we aim to give an organisation the opportunity to improve its practices and stop breaching the Code before expulsion is considered.

I want to make a complaint about an organisation that is not a member of the IDMA, how do I do this?

If the organisation you are having problems with is not an IDMA member, and your complaint relates to a misleading, offensive or inaccurate advertisement, you should contact the Advertising Standards Authority for Ireland (the ASAI), who administer the Irish Code of Standards for Advertising, Promotional and Direct Marketing.

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